This blog post is for anyone who’s ever wondered what SALT actually does to keep its users safe, and why it’s different from other dating apps.

TL;DR: The Summary

SALT keeps users safe. It isn’t an afterthought. It’s built into every layer of the app. Here’s what we cover in this post:

Introduction

Let’s be honest. The phrase “online dating safety” can feel like the small print nobody reads until something goes wrong.

You download an app, you set up a profile, and somewhere in the back of your mind there’s a quiet question: Is this actually safe? Maybe you’ve heard a horror story from a friend. Perhaps you’ve heard rumours of scammers and bots. Maybe you’ve encountered a suspicious profile yourself. Or maybe you’re new to dating apps entirely and the whole thing feels a little daunting.

We get it. And we want to be straight with you.

A lot of what keeps you safe on SALT happens completely behind the scenes. You’ll never see the moderation team working through the night. But it’s all there, working constantly, because we believe that a dating app built by Christians should reflect the values we all care about: honesty, integrity, and looking out for one another.

This post pulls back the curtain. We want you to know exactly what we do, why we do it, and how it protects you every time you open the app. Because you deserve to date with confidence, not anxiety.

Our Moderation Team Never Clocks Off

Most apps have a moderation policy. Fewer have a moderation team. And almost none have one that works around the clock, every single day of the year.

SALT does.

Our human moderation team is active 24 hours a day, 365 days a year. That means whether it’s 3pm on a Tuesday or 2am on Christmas morning, there are real people reviewing the app, investigating reports, and removing anyone who doesn’t belong on SALT.

Why human moderation matters

Automated systems are useful. But they’re not enough. AI can flag certain patterns, but it can’t read context the way a person can. It can’t pick up on the subtle signs that a profile feels off, or make a judgment call when a conversation crosses a line.

That’s why we’ve invested in people, not just software. Our moderators are trained to spot:

  • Fake or misleading profiles – accounts that don’t reflect who someone really is
  • Inappropriate messages or behaviour – anything that makes another user feel uncomfortable or unsafe
  • Scam activity – the kind of manipulative patterns that unfortunately exist across all online platforms
  • Community guideline violations – anything that goes against the values SALT was built on

The standard other apps don’t meet

Here’s something worth knowing. Many popular dating apps rely almost entirely on automated moderation, with human reviewers only stepping in when volume demands it. That means there are windows, sometimes hours, sometimes longer, where harmful content or fake profiles can exist unchallenged.

We decided early on that wasn’t good enough for a community of Christians who are genuinely trying to find meaningful relationships. The SALT moderation team isn’t a checkbox. It’s a commitment. SALT keeps users safe.

And it runs 24/7 because bad actors don’t keep business hours.

You Can Report Anything, Instantly

Safety isn’t just something we do to the app. It’s something we do with you.

The reporting feature inside SALT is one of the most important tools we’ve built, because it puts the power directly in your hands. If something doesn’t feel right, you don’t have to wait, wonder, or hope someone else notices. You can act immediately.

How in-app reporting works

Reporting on SALT is designed to be quick and frictionless, because we know that in the moment, you don’t want to navigate a complicated process. You want to flag something and move on.

Here’s what you can do:

  1. Report a profile – if you come across an account that looks fake, suspicious, or inappropriate, you can report it directly from their profile page in just a few taps
  2. Report a message – if someone sends you something that makes you uncomfortable, you can report the specific message, not just the person
  3. Block a user – alongside reporting, you can block someone instantly, removing them from your experience entirely
  4. Report without consequence – you’ll never be penalised for reporting. We’d rather receive a report that turns out to be nothing than miss one that matters

Every report goes directly to our moderation team, the same team that’s active 24 hours a day. Nothing sits in a queue until Monday morning.

Why we built it this way

We’ve spoken to a lot of single Christians about what makes them feel unsafe on dating apps. And the answer, more often than not, isn’t the bad actor themselves. It’s the feeling of helplessness when something goes wrong.

What do I do now? Will anyone actually see this? Does reporting even work?

We built our reporting feature to answer all three of those questions with a clear yes. You do something. Someone sees it. And it works.

If you’re already on SALT and want to know more about how to stay safe while dating online, our support page has practical guidance on safe dating and wellbeing.

Selfie Verification Means Real People, Real Profiles

One of the most common fears about online dating is this: Is the person I’m talking to actually who they say they are?

It’s a fair question. Catfishing, stolen photos, and fake profiles are real problems across the dating app world. And for Christians looking for genuine, faith-based connections, encountering a fake profile isn’t just frustrating. It can feel like a betrayal of trust.

So we built selfie verification to tackle it head-on because SALT keeps users safe.

What selfie verification actually does

When a user completes selfie verification on SALT, they take a real-time photo that is compared against their profile pictures. It’s a simple but powerful check that confirms the person behind the account is a real human being who looks like their photos.

A verified profile on SALT means:

  • The person has completed a live selfie check
  • Their face matches the photos they’ve uploaded
  • They’re a real person, not a bot or a stolen identity

Some users feel like selfie verification is a lot of effort to go through but really it only takes a couple of minutes but makes the app safer for everyone. This is a mandatory requirement for everyone joining the app.

Why this matters more on a Christian dating app

Trust is foundational to everything we do at SALT. We’re not just connecting people for a casual swipe. We’re helping Christians find partners they could build a life with, people who share their faith, their values, and their vision for the future.

That kind of connection requires honesty from the very first interaction. Selfie verification is how we help ensure that honesty starts with the profile itself.

Ready to find your person? Download SALT and start connecting with real, verified Christians today.

Age Verification That Keeps Getting Better

Protecting younger users online isn’t a problem that gets solved once and filed away. It’s an ongoing responsibility. And it’s one we take seriously.

SALT is built for adults. Our platform is designed for single Christians aged 18 and over, and we have age verification in place to enforce that. But we also know that the methods available for verifying age are constantly evolving, and we’re committed to staying ahead of them.

Where we are now

We currently use age verification processes during sign-up to assess whether users meet the minimum age requirement. This is a baseline that every responsible dating app should have, and we have it.

But we’re not satisfied with baseline.

Where we’re going

The technology around age verification is developing rapidly. Across the UK and beyond, regulators and platforms alike are investing in more robust, reliable methods for confirming that users are who they say they are when it comes to age.

We’re actively evolving our approach to keep pace with:

  • Regulatory developments – the online safety landscape is changing, and we’re committed to meeting and exceeding the standards being set
  • New verification technologies – as better tools become available, we’re evaluating and integrating them
  • User feedback – our community tells us what concerns them, and we listen

The honest truth: age verification across the entire online dating industry is a work in progress. Anyone who tells you they’ve fully solved it isn’t being straight with you. What we can tell you is that we’re investing in it, we’re improving it, and we won’t stop.

Why it matters to us personally

We’re Christians building a product for Christians. Many of our team members are parents. Many are people of faith who care deeply about the wellbeing of younger people in our community.

Age verification isn’t just a legal requirement for us. It’s a moral one.

And that’s why we keep pushing to make it better, even when “good enough” would be easier.

Safety Is a Feature, Not a Footnote

Here’s what we want you to take away from this.

SALT keeps users safe. Online safety isn’t something we bolted on. It’s not a page in the settings menu that nobody reads. It’s woven into the DNA of how we built this app, because we believe the people using it deserve nothing less.

Let’s recap what’s working for you every time you open SALT:

Safety FeatureWhat It Does
24/7 Human ModerationReal people reviewing the app around the clock, every day of the year
In-App ReportingInstant reporting of profiles, messages, and behaviour, straight to the moderation team
Selfie VerificationConfirms users are real and match their photos, with a visible badge on verified profiles
Age VerificationOngoing and evolving checks to keep the platform for adults only

None of these features exist in isolation. They work together, layered on top of each other, to create an environment where you can focus on what actually matters: meeting someone who shares your faith and your values.

We’re not perfect. No app is. But we’re honest about that, and we’re committed to getting better. Every update we ship, every new tool we evaluate, every report our moderation team reviews is part of that commitment.

Because you’re not just a user to us. You’re part of a community we care about.

If you haven’t tried SALT yet, we’d love for you to. It’s free to download, free to match, and free to chat. Download SALT here and see what Christian dating looks like when it’s done with intention, and with your safety front of mind.

And if you have questions about how we keep the app safe, or you want to report something you’ve seen, our support team is always here.

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