SALT Group Limited Terms and conditions
Created: 1st November 2018
Last Updated: 18th November 2025
Terms and conditions of use for SALT Group Limited “SALT”
1. Thank you for visiting www.be-salt.com and/or for wanting to use the SALT app
2. Introduction
2.1 These terms and conditions shall govern your use of our website, app, any online events, or any assets owned and/or run by SALT Group Limited.
2.2 By using our website or app, or participating in any online events, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or app and you must leave any event where you are present.
2.3 You must be at least 18 years of age to use our website or app; by using our website or app or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
2.4 You must read our Privacy Policy in full and indicate that you have understood it and agree to it where applicable. Because we process certain types of data known as sensitive or special category data, without limitation, you are required to read that section of our Privacy Policy carefully and agree to it if you wish to continue to use our website and app. Finally, you are required to read the section of our Privacy Policy relating to Transfer of Data to Third Parties, Service Providers, and Marketing and Advertising Partners and agree to it if you wish to continue to use our website and app.
2.5 SALT does not guarantee marriage, relationships or any matches.
2.6 SALT does not take any liability for the content posted by members or for the accuracy of any content on SALT.
2.7 YOU UNDERSTAND THAT SALT IS NOT REQUIRED TO CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS.
2.8 SALT MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF USERS.
2.9 SALT RESERVES THE RIGHT TO CONDUCT—AND YOU AUTHORISE SALT TO CONDUCT—ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES) AT ANY TIME USING AVAILABLE PUBLIC RECORDS, AND YOU AGREE THAT ANY INFORMATION YOU PROVIDE MAY BE USED FOR THAT PURPOSE. IF THE COMPANY DECIDES TO CONDUCT ANY SCREENING THROUGH A CONSUMER REPORTING AGENCY, YOU HEREBY AUTHORISE THE COMPANY TO OBTAIN AND USE A CONSUMER REPORT ABOUT YOU TO DETERMINE YOUR ELIGIBILITY UNDER THESE TERMS. THE COMPANY MAY IN ITS ABSOLUTE DISCRETION CONDUCT SECURITY AND OTHER SCREENINGS, INCLUDING IDENTIFICATION CHECKS, FOR ITS OWN INTERNAL PURPOSES, INCLUDING WITHOUT LIMITATION, DETERMINATION OF ELIGIBILITY UNDER THESE TERMS AND CONDITIONS. YOU HEREBY AUTHORISE THE COMPANY TO CONDUCT AND USE SUCH SCREENINGS FOR ITS OWN PURPOSES.
2.10 YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. SEX OFFENDER SCREENINGS AND OTHER TOOLS DO NOT GUARANTEE YOUR SAFETY AND ARE NOT A SUBSTITUTE FOR FOLLOWING THE SAFETY TIPS AND OTHER SENSIBLE SAFETY PRECAUTIONS. ALWAYS USE YOUR BEST JUDGMENT AND TAKE APPROPRIATE SAFETY PRECAUTIONS WHEN COMMUNICATING WITH OR MEETING NEW PEOPLE. COMMUNICATIONS RECEIVED THROUGH THE SERVICE, INCLUDING AUTOMATIC NOTIFICATIONS SENT BY SALT, MAY RESULT FROM USERS ENGAGING WITH THE SERVICE FOR IMPROPER PURPOSES, INCLUDING FRAUD, ABUSE, HARASSMENT, OR OTHER SUCH IMPROPER BEHAVIOUR.
3. Copyright notice
3.1 Copyright (c) SALT Group Limited 2018
3.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and app, the material on our website and app and any content and recordings generated during any online events; and
(b) all the copyright and other intellectual property rights in our website and app and the material on our website and app and any content and recordings generated during any online events are reserved.
4. Licence to use website or app or participate in online events
4.1 You may:
(a) view pages from our website or app in a web browser;
(b) download pages from our website or app for caching in a web browser;
(c) print pages from our website or app;
(d) stream audio and video files from our website or app (with the exception of any content and recordings generated during any online events); and
(e) use our website or app or online event services by means of a web browser,
subject to the other provisions of these terms and conditions.
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website, app or from any online events. You must not save any such material to your computer.
4.3 You may only use our website, app or any online events for your own personal use and purposes, and you must not use our website or app for any other purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website or app.
4.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website or app or from any online event or recording (including republication on another website or app);
(b) sell, rent or sub-license material from our website or app or from any online event or recording ;
(c) show any material from our website or app or from any online event or recording in public;
(d) exploit material from our website or app or from any online event or recording for a commercial purpose; or
(e) redistribute material from our website or app or from any online event or recording.
4.6 Notwithstanding Section 4.5, you may redistribute our newsletter in print and electronic form to any person.
4.7 We reserve the right to restrict access to areas of our website or app, or indeed our whole website or app, at our sole discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website or app.
5. Acceptable use
5.1 You must not:
(a) use our website or app in any way or take any action that causes, or may cause, damage to the website or app or impairment of the performance, availability or accessibility of the website or app;
(b) use our website or app in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website or app to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website or app without our express written consent;
(e) access or otherwise interact with our website or app using any robot, spider or other automated means;
(f) violate the directives set out in the robots.txt file for our website or app; or
(g) use data collected from our website or app for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
5.2 You must not use data collected from our website or app to contact individuals, companies or other persons or entities for purposes which are not related to your use of our website or app.
5.3 You must ensure that all the information you supply to us through our website or app, or in relation to our website or app, is true, accurate, current, complete and non-misleading.
5.4 You must not harass other members or treat them in a way which is not respectful, honest, kind or loving.
5.5 You must not behave in a manner which is vulgar, obscene, offensive, illegal under the United Kingdom Online Safety Act 2023, or equivalent local, national or supra-national legislation, defamatory, discriminatory, fraudulent or otherwise in breach of applicable laws when using our website or app. We may suspend your account at our sole discretion.
6. Registration and accounts
6.1 To be eligible for an account on our website or app under this Section 6, you must be 18 years of age or older, where applicable laws stipulate a higher age of majority, and have full legal capacity.
6.2 You may register for an account with our website or app by completing and submitting the account registration form on our website or app, and clicking on the verification link in the email that we may send to you. You understand that verification may be performed by us with the assistance of third party service providers.
6.3 You must not allow any other person to use your account to access the website or app.
6.4 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
6.5 You must not use any other person's account to access the website or app.
7. Payment Terms In-App Purchase and Website Purchase
7.1 SALT may offer products and services for purchase on the App (“In-App Purchase”). If you choose to make an In-App Purchase, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply, and that such additional terms are incorporated herein by reference.
7.2 Android users may make an In-App Purchase through the following payment methods (“Payment Method”): making a purchase through a third-party platform such as Google Play Store (“Third Party Store”). Once you have made an In-App Purchase, you authorise us to charge your chosen Payment Method. If payment is not received by us from your chosen Payment Method, you agree to promptly pay all amounts due upon demand by us. Your account may be suspended without notice if we do not receive payment following such demand.
7.3 SALT may also offer products and services, including subscriptions, for purchase on its website (“Website Purchase”). If you choose to make a Website Purchase, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply, and that such additional terms are incorporated herein by reference. References to Payment Method in 7.2 above apply to any Website Purchase.
7.4 Payments for Website Purchases completed before 01 October 2025 are processed via Stripe Payments, Europe Limited and Stripe Payments UK, Limited acting as SALT’s Payment Processor of choice. Automatically recurring subscriptions completed prior to 01 October 2025 and falling due after 01 October 2025 will continue to be processed by SALT’s Payment Processor until cancelled. For Website Purchases from 01 October 2025 inclusive, payments are made via Stripe Payments, Europe Limited and Stripe Payments UK, Limited acting as SALT’s Merchant of Record.
7.5 If you make an In-App purchase or a Website Purchase, you understand and agree that use of the subscription and any additional services you have purchased will be made available to you immediately. You understand and agree that this may be reflected in the amount of any refund due in the event of cancellation.
7.6 Subscriptions and Auto-Renewal: SALT may offer some services as automatically-renewing subscriptions, e.g., a one-week subscription, one-month subscription, three-month subscription, or twelve-month subscription (“Premium Services”). IF YOU PURCHASE AN AUTOMATICALLY RENEWING SUBSCRIPTION, YOUR SUBSCRIPTION WILL RENEW AT THE END OF THE PERIOD AT SALT’S ORIGINAL PRICE FOR SUCH SUBSCRIPTIONS UNLESS YOU CANCEL AT LEAST 24 HOURS BEFOREHAND. To avoid charges for a new subscription period, you must cancel, as described below, at least 24 hours before the end of the then-current subscription period. Deleting your account or deleting the application from your device does not cancel your subscription. You will be given notice of changes in the pricing of the Premium Services to which you have subscribed and an opportunity to cancel. If SALT changes these prices and you do not cancel your subscription, you agree that you will be charged at SALT’s then-current pricing for subscription.
7.7 Cancelling Subscriptions for In-App and Website Purchases. If you purchased a subscription directly from SALT (Website Purchases), you may cancel or change your subscription Payment Method via the payment settings option in your customer account with SALT’s Payment Processor or Merchant of Record at least 24 hours before the end of your current subscription period. If you purchased a subscription through a Third Party Store (In-App Purchases), such as Google Play Store, you should access your customer account with that Third Party Store and follow instructions to change or cancel your subscription. If you cancel your subscription, you may use your subscription until the end of the period you last paid for, but (i) you will not (except as set out in the subsection entitled “Refunds” below) be eligible for a prorated refund, (ii) your subscription will not be renewed when that period expires and (iii) you will then no longer be able to use the Premium Services or In-App Purchases enabled by your subscription.
7.8 Free Trials. If you sign up for a free trial and do not cancel, your trial may convert into a paid subscription and your Payment Method will be charged at the then-current price for such subscription. Once your free trial converts to a paid subscription, your paid subscription will continue to automatically renew at the end of each period, and your Payment Method will be charged, until you cancel. To avoid charges for a new subscription period, you must cancel before the end of the then-current subscription period or free trial period as described above. Deleting your account or deleting the application from your device does not cancel your free trial. If you have signed up for a free trial on SALT through the Apple Store or Google Play Store previously, you will not be eligible for another free trial.
7.8 For subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin only, the terms below in 7.9 apply.
7.9 You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use SALT) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice in the same manner as you request a refund as described below.
7.10 Refunds: In addition to cancelling, you must request a refund to receive one. If you subscribed using your Apple ID, refunds are handled by Apple, not SALT. To request a refund, go to iTunes, click on your Apple ID, select “Purchase history,” find the transaction and hit “Report Problem”. You can also submit a request at https://getsupport.apple.com. For all other purchases: please contact customer support with your order number (you can find the order number in the order confirmation email, or if you purchased from the Google Play Store by logging in to Google Wallet). For Website Purchases, you should send a notice requesting a refund to [email protected], stating clearly that you are cancelling your subscription and providing the email address you used to subscribe and your User ID. You may also mail or deliver a signed and dated notice which states that you, the buyer, are cancelling this agreement, or words of similar effect. Please also include the email address associated with your account as well as your User ID. This notice must be sent to: SALT Group Ltd 46-54 High Street Ingatestone Essex CM4 9DW, United Kingdom.
7.11 Taxes. The payments required under this Section 7 do not include any Sales Tax that may be due in connection with the Premium Services provided under these Terms. If SALT determines it has a legal obligation to collect a Sales Tax from you in connection with these Terms, SALT will collect such Sales Tax in addition to the payments required under this Section 5. If any Premium Services, or payments for any Premium Services, under these Terms are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to SALT, you will be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority. As used herein, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
8. User login details
8.1 If you register for an account with our website or app, you will be asked to choose a user ID and password.
8.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.
8.3 You must keep your password confidential.
8.4 You must notify us in writing immediately if you become aware of any disclosure of your password.
8.5 You are responsible for any activity on our website or app arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
8.6 You must not create an account or username and password using the names and information of another person or using words that are the trademarks or the property of another party, or which are vulgar, obscene, discriminatory or in any other way inappropriate.
9. Cancellation and suspension of account
9.1 We may:
(a) suspend your account;
(b) cancel your account; and/or
(c) edit your account details,
at any time in our sole discretion without notice or explanation. For the avoidance of doubt this applies to all users, including those who have signed up to our Premium Service.
9.2 You may cancel your account on our website or app using your account control panel on the website or app.
10. Your content: licence
10.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us, our website or app or to any online event or recording owned, managed or run by us for storage or publication on, processing by, or transmission via, our website or app or otherwise, including without limitation on video-hosting channels such as YouTube.
10.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate, transfer and distribute your content in any existing or future media, whether online or offline, including software and services offered online .
10.3 You grant to us the right to sub-license the rights licensed under this Section
10.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 10.2.
10.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
10.6 You may edit your content to the extent permitted using the editing functionality made available on our website or app.
10.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
11. Your content: rules
11.1 You warrant and represent that your content will comply with these terms and conditions as SALT Group Ltd. does not tolerate any form of objectionable content or abusive users.
11.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
11.3 When you post content, use our website or app or participate in online events to provide information about yourself, you are responsible for the content or information you have provided, and you do so at your own risk. We do not accept any liability in relation to content you post or details which you provide about yourself.
11.4 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner;
(m) be pornographic, lewd, suggestive or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person
(s) be illegal under the United Kingdom Online Safety Act 2023, or equivalent local, national or supra-national legislation.
12. Limited warranties
12.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website or app;
(b) that the material on the website or app is up to date; or
(c) although we do our best to ensure that our website, app or online events function properly, it is offered “as is” and we make no representation or agreement that it will be available at any particular time or times, or that it will function in any particular way. You agree that neither we, nor any of our officers, directors, shareholders, employees, agents and subcontractors shall be liable for any loss or damage that you may suffer or incur if at any time our website or app crashes or is unavailable, or if our website or app does not function properly.
12.2 We reserve the right to discontinue or alter any or all of our website or app services, and to stop publishing our website or app, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website or app services, or if we stop publishing the website or app.
12.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website or app and the use of our website or app.
13. Limitations and exclusions of liability
13.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
13.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:
(a) are subject to Section 12.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
13.3 To the extent that our website or app and the information and services on our website or app are provided free of charge, we will not be liable for any loss or damage of any nature.
13.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
13.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
13.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
13.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
13.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or app or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
14. Breaches of these terms and conditions
14.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website or app;
(c) permanently prohibit you from accessing our website or app;
(d) block computers using your IP address from accessing our website or app;
(e) contact any or all of your internet service providers and request that they block your access to our website or app;
(f) commence legal action against you, whether for breach of contract or otherwise;
(g) remove you from any online event; and/or
(h) suspend or delete your account on our website or app.
14.2 Where we suspend or prohibit or block your access to our website or app or a part of our website or app or to any online event, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
15. Variation
15.1 We may revise these terms and conditions from time to time.
15.2 The revised terms and conditions shall apply to the use of our website or app from the date of publication of the revised terms and conditions on the website or app, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.
15.4 We may revise our Privacy Policy and Cookies Policy from time to time by posting the revised version on our website.
16. Assignment
16.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
16.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
17. Severability
17.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
17.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
18. Force majeure
You agree that we are not liable to you for any event which we could not, even with all due care, foresee or avoid. Such events include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, pandemic, internet outage, cyberattack or cybercrime and any other event outside our control.
19. Sanctions
You agree that we are not liable to you for suspension or non-performance of this agreement as a result of the imposition of applicable laws or government action, including without limitation sanctions and that we do not acquire any additional obligations under this agreement as a result of the imposition of such laws or action.
20. Third party rights
20.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
20.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
21. Entire agreement
21.1 Subject to Section 12.1, these terms and conditions, together with our privacy policy shall constitute the entire agreement between you and us in relation to your use of our website or app and shall supersede all previous agreements between you and us in relation to your use of our website or app.
22. Law and jurisdiction
22.1 These terms and conditions shall be governed by and construed in accordance with English procedural and substantive law without regard to principles of conflict of laws.
22.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
23. Our details
23.1 This website or app is owned and operated by SALT Group Limited.
23.2 We are registered in England and Wales under registration number 11344287, and our registered office is at 46-54 High Street, Ingatestone, Essex, CM4 9DW, United Kingdom.
23.3 You can contact us:
(a) by post, to the postal address given above;
(b) by email at [email protected]