Privacy Policy
Created: 1st November 2018
Last Updated: 18th November 2025
Thank you for using SALT! Here you will find information about the personal data SALT collects, how we handle these data and the options you have available to you to find out more about this. This Policy contains fields requiring your consent so you should read it carefully before deciding whether you wish to consent. The entity responsible for processing your data is SALT Group Limited (referred to here as "SALT" or "we" or "us").
Table of contents
Contact / Responsible party
Collection, processing and use of personal data
Processing purposes
Legal basis for the processing of personal data
Transfer of data to third parties; service providers
How do we protect your data?
Duration of storage; retention obligations
Overview of data subject rights
Social media
Advertising and Marketing Partners
Changes to this Privacy Policy
Contact / Responsible party
Unless otherwise stated in this Privacy Policy, the data controller is SALT Group Limited. The entity responsible for data processing is SALT Group Limited, 46-54 High Street, Ingatestone, Essex, CM4 9DW, United Kingdom. Please note:
- For personal data collected in Argentina, SALT Group Limited is the data record holder.
- For personal data collected in India, SALT Group Limited is the Data Fiduciary.
- For personal data collected in Japan, SALT is the business operator and the following is SALT’s statement of the purpose of use of your personal data.
If you would like to contact us, you can reach us as follows:
Contact email address - [email protected]
Help centre - https://support.be-salt.com
You can reach our data protection officer at:
[email protected]
Collection, processing and use of personal data
Personal data is any information that relates to an identified or identifiable natural person (e.g. name, address, telephone number, date of birth or e-mail address), whether living or recently deceased. We do not process personal information relating to juristic persons.
When we process personal data, this means that we e.g. collect, store, use, transmit to others or delete.
SALT only collects and processes your personal data in the following cases:
- When you visit us on our website/app, whether you create an account or not.
- When you contact us directly.
- When you install our SALT app.
- When you create an account with SALT.
- When you participate in one of our TABLE or other online events.
SALT recognises that technology changes over time so how we collect and process your personal data can also change. We shall update this policy from time to time, but you can contact us at any time and ask for information about all the data we collect about you.
It is entirely your choice if you decide to create an account with SALT and provide personal data. However, if you do proceed to open an account, it is necessary for you to provide certain special category personal data (e.g. your faith, details about your personal life, your gender, your sexual orientation etc.) as well as personal data including biometric data to create your SALT profile. Biometric data are your unique features, such as your face. We use biometrics in our app/website to help prevent fraud and to make sure it is actually you using the app/website.
Where US laws relating to Biometric Identifiers or Biometric Information apply, including in the states of Illinois, Texas or Washington, please see our Biometrics Policy.
Also your use of the SALT service requires that your profile information is visible to other SALT users. In this context, please also note that we offer the SALT service in other countries (you can see the list of these countries in the Support Centre on our Help centre support.be-salt.com) and the information contained in your profile is visible to users in these countries as well. Please remember that if you choose to post personal data of the kind we have described here, your data will not be confidential. You can search for your partner in any of these countries. If you do not want SALT to process your personal data, SALT will not be able to provide the services set out in the Terms and Conditions.
You can find details on what data SALT collects below.
Data processing by app stores
If you install the SALT app, you may have to sign a user agreement with an app store operator (e.g. Google or Apple). This access requires a valid account with the app store operator and a suitable end device (e.g. smartphone). SALT has no control of the data processing carried out by app store operators. If necessary, please obtain information directly from the app store operator about their data processing.
https://policies.google.com/privacy?hl=en-US
https://www.apple.com/legal/privacy/en-ww/
What data does SALT collect from its users in order to perform its contractual obligations?
In order to provide the services described in more detail in the Terms and Conditions, it is necessary for SALT to collect the personal data described below, which the SALT user provides during the registration process when creating an account.
**Registration process **
During the registration process the user is asked to provide certain minimum mandatory information, without which the registration process cannot be completed. This information includes a request for personal data such as an email address and GPS data. The registration process includes authentication and verification of your identity. This is necessary for your protection as well as for ours by a third party service provider, currently AWS Rekognition.
Required information membership
During registration, the following information is requested
- Geolocation (including GPS data)
- Date of birth
- First name
- Full face photo. Please note that when you provide a full face photo, you are providing biometric data as well as other data about yourself, such as your age or ethnicity.
In addition, SALT requires further information from its users in order to provide its services, including a personal statement, preferences, appearance and other characteristics specific to the user which may, but are not required to, include special category or sensitive information such as faith-related information, sexual orientation or lifestyle data such as whether you smoke. This information is used to create your SALT profile. Photos of SALT users are also stored and displayed in such a way that these photos are visible to other members in recognisable form in the user’s profile next to the first name of the user on the website and app. The information which you supply to us in answer to these questions is used to create your SALT profile and helps us to suggest partners with characteristics and results matching your personality. The matching characteristics and results are also made available to other members in the profile.
All SALT profile data is visible for other registered users. In particular, the photograph, first name, age, and other information you may choose to share are visible.
Communication by users among themselves, communication with Customer Service and communication via video chat
SALT stores the communication between users that takes place via the SALT website/app, as well as communication with Customer Service.
As a user you can communicate with other registered users via video chat in selected countries. SALT uses a third-party service provider Twilio.io to enable such communication. If you do not want SALT to transfer your IP address and your box number to its processor, you should not use the video chat function. Please familiarise yourself with Twilio’s Privacy Policy.
Events recordings
In addition to interaction via the website or by the SALT app, you may interact with SALT hosts and other users if you participate in one of our TABLE or other online events. We use the software daily.co https://www.daily.co/legal/privacy/ to host these events. The events are recorded and stored by SALT and may be broadcast on social media platforms. You always have the option to refuse to participate in these events. daily.co processes the recordings in a fully encrypted form. You should refer to their Privacy Policy for further details if you wish to know more.
Promotional emails - newsletters - messages
When you create an account, you provide us with your e-mail address or we receive this from Apple / Facebook/Google. This e-mail address or any new e-mail addresses you may subsequently provide will be used by SALT for sending emails without the need for your consent. Your consent to the receipt of these emails is not a condition for the continued provision of SALT services.
**If you no longer wish to receive emails, newsletters or individualised communication from SALT you can at any time opt out of the use of your profile for such purposes free of charge: **
**(1) Click on the unsubscribe link at the end of the e-mail; or **
**(2) contact SALT Customer Service. **
For users in Argentina, you can register at any time with the National Registry "No Llame" in order to express your desire not to be contacted by anyone who advertises, offers, sells or assigns goods or services.
Push notifications
When you create an account on the SALT app, you will receive push notifications from us, even if you are not using the app at the time. These are messages that we send you as part of providing our service.
You can stop receiving push notifications at any time via the device settings of your mobile end device or in the SALT app.
What data does SALT collect when I use the SALT app and website?
Every time the SALT website/app is accessed, the data of the website/app visitors, even if they are not registered SALT users - unless otherwise indicated below- is transmitted by the respective Internet browser and stored in so-called server log files. These data are:
- Information about the type of browser and the Internet service provider of the user as well as the operating system used (e.g. Windows 7, Apple OS, etc.)
- IP address (Internet protocol address) of the accessing computer, tablet or smartphone (the IP address is also compared with a geo-database and the database and the origin or the country, state and city of the user is determined.)
- Name of the page accessed
- date and time of the retrieval
- the referrer URL (origin URL) from which the user accessed the page
- Amount of data transferred
- Status message on whether the retrieval was successful
- Session identification number
- Session participant pseudonym
- Screen resolution used
In addition to the data listed above, when you are using or visiting the SALT website/app, essential cookies or pseudonymous IDs (such as user ID, language preference ) are stored on your end device during or after your visit to us online.
You can contact us at any time if you would like any information about how we collect data.
GPS data when using the SALT app or website
If a user uses the setting options in the app for a proximity search, the location data of the device is accessed at that time (GPS, possibly Wi-Fi, etc.) information, and device ID). This information is used to determine the location of the user so that he or she can set a suitable search radius.
Processing purposes
SALT processes the personal data of its users for the following purposes:
- To perform the services described in the Terms and Conditions. The legal basis for the data collection is the performance of the contract concluded with you as a registered SALT user.
- For prevention and defence against abuse. SALT collects, processes and uses personal data including geolocation data, which are collected in connection with your registration and the completion of your SALT profile. This data is accessible only to certain designated members of the SALT administration team who have secure access.
We also process personal data to comply with our legal obligations in the area of data security, system security and the detection of unauthorised access or access attempts.
- For the protection and defence of our rights and the performance of legal obligations. The legal basis is our legal obligations and our legitimate interest in asserting and defending our rights. This includes our right to process data relating to subscriptions, including limited processing of financial data.
- For self-promotion through emails and via other media, including via our website and app. The legal basis is the legitimate interest of SALT in conducting direct marketing for its own products and services.
- For advertising and marketing purposes to grow our community.
Legal basis for the processing of personal data
- Where we obtain your consent as a data subject for the processing of personal data, Art. 6 para. 1 (a) EU General Data Protection Regulation is the legal basis.
- For all special category data processing, pursuant to Art. 9 para. 1 GDPR, Art. 9 (2) (a) of the GDPR, your consent is the legal basis in every case.
- When processing personal data that is required for the performance of a contractual relationship with SALT, Art. 6 para. 1 (b) GDPR is the legal basis. This also applies to processing operations that are required to carry out any pre-contractual measures that are necessary.
- When processing personal data to fulfil a legal obligation, Art. 6 para. 1 (c) GDPR is the legal basis.
- If the processing is necessary for the protection of a legitimate interest of SALT or of a third party, such as its users, and the interests, fundamental rights and freedoms of you as the data subject do not outweigh the first-mentioned interest, Art. 6 para.1 (f) GDPR serves as the legal basis for the processing. This legal basis does not apply to the processing of the personal data of users in Colombia and Mexico.
- When processing personal data that is required for self-promotion, Art. 6 para. 1 (f) GDPR and your consent are the legal bases.
- When processing personal data for advertising and marketing purposes, Art. 6 para. 1 (f) GDPR and your consent are the legal bases.
If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the lawfulness of the processing carried out until revocation of the consent. If the legal basis is legitimate interest, you are also entitled to object at any time to the processing of personal data relating to you for personal reasons. In this respect, Art. 21 GDPR applies.
Transfer of data to third parties; service providers
Your personal data may be passed on to third parties as explained in this Privacy Policy. It will only be passed on to third parties by SALT if this is necessary for the performance of your contract with SALT, if SALT has a legitimate interest in transferring the data, such as self-promotion, and/or if you have given your consent to the transfer. SALT does not collect your consent for all data processing activities carried out by third parties, only for the transfer of your data for the purposes described in this Privacy Policy. If you wish to ensure that all your data is being used by third parties in accordance with your wishes, you should refer to their Privacy Policies.
If personal data is transferred to third parties based on a legitimate interest, we have explained our legitimate interest in this Privacy Policy. In addition, personal data may be transferred to third parties if SALT is required to do so by law or by an enforceable official or court order. We cannot anticipate when these requirements may arise.
As well as Twilio.io and daily.co referred to above, we also use, without limitation:
- Google Analytics, a cookies and data collection service provided by Google to collect information about your use of the website app and services to report usage trends.
- Meta Cookies, a service provided by Meta using cookies and data collection technologies to interact with Meta products and companies.
- ChatGPT, a service provided by OpenAI Ireland Ltd (European Economic Area countries and Switzerland) and OpenAI, L.L.C. (United Kingdom), to assist in user account authentication, and content moderation. Please note that all these functions are overseen by our inhouse team, which operates as the sole ultimate decision-maker in respect of user authentication and content moderation. You may raise any queries about these decisions using the contact details given in this Policy. We act as the data controller when using ChatGPT and are the owners of any content it produces.
- AWS Rekognition, a service provided by AWS to verify the authenticity of selfies.
For Data Subjects in Japan, please note that these transfers may also include the transfer of Personally Referable Information.
We cannot list every third party to whom we transfer data in this Privacy Policy for reasons of practicality and comprehensibility. You can always obtain a list of third parties in use at a particular time by contacting us as explained in this Policy. SALT reserves the right to use other service providers for the collection or processing of personal data. Service providers only receive the personal data from SALT that they need for their particular activities.
SALT may use service providers not already mentioned in this Privacy Policy for sending emails, push notifications and newsletters to members. Further, SALT uses server capacities.
SALT uses a third-party provider for the processing of payments, currently Stripe Payments, Europe Limited and Stripe Payments UK, Limited. These providers also act as Merchants of Record where applicable.
You should refer to the third-party service providers’ Privacy Policies for more information. As a rule, service providers operate as order processors, who may only process personal data of SALT users according to the instructions of SALT.
Advertising and Marketing Partners
For SALT users, we share some personal data with advertising and marketing partners so that we can grow our network and improve our services to you. While your data is pseudonymised to the maximum extent possible, as SALT is a Christian dating app and website, you should be aware that your association with SALT may indicate your religious beliefs to those partners.
In order to monitor the reach of advertising and marketing campaigns, we may store a first party pixel on your device for a short period of time. This is not shared with third parties and is deleted by us as soon as possible.
Transfer of data to non- EU/EEA countries/Transfer of data outside the UK/transfer to third countries
We sometimes transfer personal data to third parties or processors who are based in non-EU/EEA countries. We need to make these transfers in order to fulfil our contractual obligations to you. In addition, prior to the transfer, we either ensure that either an adequate level of data protection exists in the recipient country (e.g. due to an adequacy decision of the EU Commission for the country in question) or we use an agreement with the recipient containing the EU-approved standard contractual clauses or, when transferring data from the UK to a country which does not have an adequacy decision, we use the EU standard contractual clauses approved by the UK Information Commissioner and International Data Transfer Agreements and Addendum to the Standard Contractual Clauses for the recipient). For users in Argentina and Mexico, by accepting this Policy you give us your free, express and informed consent to transfer your personal data to other countries where the laws may not provide levels of protection for your data that are equivalent to the protection provided by the laws of Argentina and Mexico. Please see our explanation above for the steps we take to protect your personal data using the EU’s standard contractual clauses. For international transfers of personal data made in Brazil and Colombia, we and our service providers do not transfer your personal data, or perform its processing, in countries where the laws cannot provide adequate levels of protection for your personal data equivalent to the protections provided for by Brazilian law and Colombian law. For international transfers in Colombia, we will observe the updated list of countries from the "Superintendencia de Industria y Comercio". For users in Japan, we will observe the updated list of approved countries maintained by the PPC.
How do we protect your data?
SALT operates a privacy by design and default policy. SALT implements various security measures such as strict role-based access criteria when dealing with your personal data, encryption in transit and at rest and authentication tools in line with current best practice to ensure the security, integrity and availability of its users' personal data. SALT aims to keep its security policies up to date and you can contact us at any time via the details given above to ask about our security policy.
Duration of storage; retention obligations
We store your data for as long as is necessary to provide our online services and the associated services, or for as long as we have a legitimate interest in continuing to store it. In all other cases, we will delete your personal data with the exception of data that we need to comply with contractual or legal (e.g. tax or commercial law) retention periods. This means that different retention periods apply to different types of personal data. If you want more information about our data retention periods, please contact [email protected] for further details. The following applies to users: you can cancel the storage of the personal data contained in your profile at any time. This cancellation does not affect the legality of the processing of your data by SALT up to the point of cancellation. You can also start the deletion process data yourself by logging into the SALT website/app. If you want to delete your SALT account completely you need to contact us at [email protected]
**Uninstalling the SALT app from your end device does not automatically delete the data in your profile. **SALT automatically deletes the personal profile data of members who have been inactive for 60 months unless it is required to retain it by applicable local, national or supranational law.
Please note that your data will initially only be blocked if there is a duty to retain the data.
In the case of a user asserting data subject rights, SALT stores those data which are necessary for performance or proof during any relevant national limitation period.
Data subjects' rights
You have important rights in respect of your personal data under the GDPR and national laws.
To assert your rights, please use the information in the Contact section and enable us to clearly identify you when you assert your rights. You should address your requests to SALT Customer Service or to our Data Protection Officer. For Data Principals in India, our Data Protection Officer is the Consent Manager for your personal data and will manage your consents on your behalf, as well as acting as your point of contact for Data Principal requests and grievance redressal. As a Data Principal you have the right to grievance redressal provided by a Data Fiduciary or a Consent Manager, which is exercisable in respect to a under the Indian Digital Personal Data Protection Act 2023.
If you wish to object to direct marketing, please contact us using the details above.
For a more detailed explanation of your rights, including your rights to lodge an official complaint against us, you should contact the relevant data protection authority in your place of residence.
**Social media **
The SALT app/website contains social media plug-ins. The operator of the social media site is responsible for its own data protection and you should refer to its policies.
Changes to this Privacy Policy
We update this Privacy Policy from time to time by posting the latest version here. Please check this Policy for updates.
I have read this Privacy Policy and I agree that you may process my personal data. including my special category data, as described here.